Returns, Exchanges and Shipping


Returns & Exchanges:

Items are made-to-order, so they can only be returned for a store credit. If there is an issue with any item you purchase from us, please give us the opportunity to rectify the situation as we value you and our intention is for you to be happy with your investment. 

Please handle all items with care and return in same condition as when they were received. If an item has been worn, washed or altered, it is not eligible for exchange or credit. We have a 30-day credit or exchange policy. Customers are responsible for shipping cost for returned items. Please email returns@melaniejoyce.com for any questions.  We appreciate your business and value you as a customer. 

Shipping:

After your order has been processed please allow 3-5 business days for Free shipping. Due to Covid, shipping times may be slower than usual.